Monthly recurring revenue

Definition

Monthly recurring revenue (MRR) is the predictable revenue a business can expect each month from active subscriptions. MRR provides a standardized view of recurring revenue performance by normalizing all subscription revenue to a monthly basis, regardless of actual billing frequency.

Key characteristics:

  • Predictable: Based on committed subscription revenue
  • Recurring: Excludes one-time charges and credits
  • Normalized: Annual contracts contribute 1/12th monthly, quarterly contracts contribute 1/3rd monthly

Formula

Net MRR = Starting MRR + New MRR + Expansion MRR - Contraction MRR - Churn MRR

Component definitions

ComponentDefinitionExamples
Starting MRRRecurring revenue carried forward from previous monthExisting subscription base
New MRRRevenue from new customer subscriptionsFirst-time customers, new product adoptions
Expansion MRRAdditional revenue from existing customersPlan upgrades, add-ons, increased usage
Contraction MRRRevenue lost from existing customersPlan downgrades, seat reductions
Churn MRRRevenue lost from canceled subscriptionsComplete account cancellations

Business importance

MRR serves as the foundation for SaaS business management:

Growth tracking: Provides month-over-month growth visibility without seasonal billing variations
Revenue predictability: Enables accurate short-term revenue forecasting Performance analysis: Isolates growth drivers (new vs. expansion vs. retention) Investor relations: Standard metric for SaaS valuations and reporting Operational decisions: Guides sales, marketing, and customer success resource allocation

Benchmarks by company stage:

  • Early stage: 15-20% monthly MRR growth
  • Growth stage: 10-15% monthly MRR growth
  • Mature stage: 5-10% monthly MRR growth

Data calculation in Zenskar

Zenskar computes MRR automatically based on:

  • Contract terms: Subscription pricing and billing frequency
  • Customer status: Active subscription states
  • Usage patterns: Variable usage charges normalized to monthly averages
  • Billing events: Upgrades, downgrades, and cancellations

Normalization logic:

  • Annual contracts: Contract value ÷ 12
  • Quarterly contracts: Contract value ÷ 3
  • Usage-based: Rolling 3-month average × monthly factor

Visualization components

MRR breakdown chart


Chart type: Stacked bar chart with trend line overlay

Visual elements:

  • Bars: Monthly MRR components (starting, new, expansion, contraction, churn)
  • Line: Net MRR trend across periods
  • Colors: Consistent color coding for each MRR component

Interpretation guidance:

  • Growing bars: Positive overall MRR growth
  • Upward trend line: Sustained growth trajectory
  • Large expansion segments: Strong upsell performance
  • Minimal churn segments: Good retention performance

MRR breakdown table

Data structure: Tabular view of chart data with exact values

Use cases:

  • Detailed analysis: Precise component values for each month
  • Export capabilities: Data for external analysis and reporting
  • Historical comparison: Period-over-period variance analysis

Key insights and analysis

Growth velocity analysis

Track month-over-month MRR growth rate:

MRR Growth Rate = (Current Month MRR - Previous Month MRR) ÷ Previous Month MRR × 100

Revenue composition health

Monitor the balance of MRR components:

  • Healthy: New + Expansion > Contraction + Churn
  • At risk: Contraction + Churn approaching or exceeding New + Expansion
  • Declining: Net negative MRR movement

Leading indicators

  • New MRR trends: Sales performance and market demand
  • Expansion MRR patterns: Customer success and product adoption
  • Contraction signals: Customer satisfaction and competitive pressure
  • Churn indicators: Product-market fit and retention effectiveness

Related metrics

Complementary metrics for complete revenue analysis:

Best practices

Regular monitoring

  • Daily: Track real-time MRR changes during month
  • Weekly: Analyze component trends and anomalies
  • Monthly: Complete MRR reconciliation and reporting
  • Quarterly: Strategic MRR planning and forecasting

Segmentation analysis

  • By customer segment: Enterprise vs. SMB MRR patterns
  • By product line: Individual product performance
  • By acquisition channel: Channel effectiveness measurement
  • By geography: Regional performance comparison

Forecasting applications

  • Bottom-up: Sum of customer-level MRR projections
  • Top-down: Historical growth rate extrapolation
  • Cohort-based: New customer MRR lifecycle modeling

This metric is automatically calculated and updated in real-time based on your subscription data and contract changes.